How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a direct answer rather than a support queue. Most of what you need is here: how to fund your account using bKash, Nagad, or Rocket; what happens after you request a withdrawal; how to recover access if your OTP does not arrive; and what
to do if a payment shows as pending. Each answer below reflects how the platform actually works. If your question is not covered, our support team is reachable via live chat directly from the lobby. For anything account-specific — wallet verification, identity checks, or transaction disputes — have your registered mobile number ready before you reach out. Players in Dhaka and elsewhere
across Bangladesh can access the lobby and support from any mobile browser without downloading an app.
- bKash
- Nagad
- Rocket